Technical Support Topics
- Check your user manual
- Search the hardware/software vendor's site
- Remote Access utilities ...
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- GoTo Resolve - $0 - "Truly free device management and ticketing, with remote access and support optimized for small businesses."
- (LastPass, GoToMyPC, LogMeIn)
- Intel Driver & Support Assistant
- Lee Devlin's Website - use Search - Lots of info on lots of topics
- What to Do When Your Computer Won't Start | PCMag
- How to Save Data From a PC That Won't Boot | PCMag
- Problem Steps Recorder (Windows 10)
- Start > Run > PSR
- Save as ZIP
- Common PC problems and what to do about them | IT Business
- How to create the ultimate USB drive for resolving Windows issues - TechRepublic
- Computing.Net - Computer Tech Support Forum
- Free online Office resources to raise your game - TechRepublic
- How to Find Product Manuals and Documentation | PCMag
- Rescuecom.com | Computer Repair Company | Tech Support Company
- ADC = PC accidental damage coverage plans
- PC laptops and accidental damage: Best and worst warranties 2015 | ZDNet
- purchased additional warranty protection for your PC that covers broken screens, water damage, electrical surge, and accidental drops, ...
- Other "perks" in these upgraded warranties can include premium telephone support as well as "Lojack", which is a PC location service, in the event that your computer is lost or stolen.
- An ADC plan will cover repair or complete replacement of the PC under most circumstances, provided that it is proven that the damage was not intentional.
- Basic PC warranties cover faults in the electronics, typically over a one-year period. Anything outside the realm of a malfunction can be deemed as "accidental damage", which gives the OEM an escape route to charge you a lot of money on a repair.
- You should base your PC vendor choice on how much the additional accidental damage coverage costs, and what else is included in the policy, such as turnaround time for the repair (usually three to five days) and whether shipping costs are included.
- "depot" option = you can drop off the broken machine at a service center
- SquareTrade | Cell Phone Insurance - Cell Phone Warranty - Cellphone Insurance
- Costco | Extended Warranty
- not for QC
- Take advantage of these free online Office resources - TechRepublic
- 10 Websites that Can Improve Your Digital Literacy - dummies
- Remote Share = Remote assistance = Remote control = Remote Desktop
- Share your computer screen with a technical computer expert
(computer sharing)
- Start→Control Panel→System→Remote Desktop
- Quick Assist - Windows has two remote assistance tools built in to the operating system: Quick Assist, which is new in Windows 10, and Windows Remote Assistance, which (is older and) is available on Windows 7, 8, and 10.
- Ctrl-Win-Q will open Quick Assist
- A better remote desktop connection @ AskWoody
- AnyDesk
- Remote Desktop Connection = RDC
- How to Work Remotely with Windows 10 - dummies
- join.me --> see LogMeIn
- Google Chrome
- LogMeIn Remote Access | Secure Remote Desktop Software
- RemotePC by IDrive | Remote Access: Work from home and remote desktop support - RemotePC
- US$30/year
- ShowMyPC | Remote Support, Desktop Sharing, Online Meetings: ShowMyPC
- SonicWall Secure Mobile Access (SMA) so you can deliver anytime, any device and any application. - $$$
- TeamViewer: The Remote Desktop Software -|- $0 for private, non-commercial use
- It's simple to install, works through firewalls and across the 'Net, supports remote reboot and reconnect, file transfer, chat, and various levels of access control. TeamViewer is free for personal use
- TeamViewer Review | PCMag
- See also: GoToMyPC, Real VNC Connect, LogMeIn, Splashtop Business Pro, RemotePC
- VNC Connect Home subscription - $0 for home use
- WebEx | Video Conferencing, Online Meetings, Screen Share | Cisco Webex
- How to Remotely Troubleshoot Your Relative's Computer | PCMag
- How to use Remote Desktop - Microsoft Support
- How to use Windows 10 Quick Assist to remotely troubleshoot PC problems | Windows Central
- How to Remotely Troubleshoot a Friend's Windows PC Without Any Extra Software
- MakeUseOf.com - Cool Websites, Software and Internet Tips
- Top 10 Sites For Computer Troubleshooting & Tech Support
- Seven simple steps to keep your PC - and productivity - in top shape
- How To Troubleshoot Your Home-Built PC - PCWorld
- Seven common PC problems and what to do about them | IT Business
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- Administrator
- About - The Human Internet
- Answers that Work ($35/yr) The Task List is free and used to draw prospective customers to the paid parts of the site.
- Ars Technica: The PC enthusiast's resource
- Batteries
- Black Box On-Line Catalog
- Boutell.Com, Inc.!
- Builder Buzz - Solutions for Site Builders
- ChasM's Helpdesk - Internet Coaching - Recommended by Sympatico.ca - $30/yr
- CMP's TechWeb
- c|net online - front door
- Computer Haven
- Computer Help for Ordinary PC Users II
- Computing.Net - Tech Support
- CRIM! - Centre de Recherche Informatique de Montreal
- Drivers ...
- Experts Exchange, the #1 IT Professional Collaboration Network on the Web.
- ExtremeTech - Deep technology content for the IT community
- Google
- Google Groups
- Help = Support... (Technical support)
- HowStuffWorks.com - Learn how Everything Works!
- HP = Hewlett Packard
- IBM
- InformationWeek: The Best PC Help, Reference, And Test Sites > September 12, 2001
- IOMEGA software downloads
- iYogi - Computer Repair, Tech Support by iYogi Call +877-720-7609 - Unlimited tech support for $169.99/year. (If you call Netgear.com's tech support, you are probably talking to iyogi.)
- Warning - iYogi will try to change your registry so that iYogi becomes your default homepage (IE).
- Kenedacom Data Recovery Experts Hard Disk Recovery Services
- Lockergnome
- Logitech
- Microsoft Support
- ModemHelp.Org
- Netgear.com uses iyogi.com technical support for its clients' products.
- Norton ...
- Ontrack Data International Inc. - DATA Recovery
- PC911 - Friendly Computer Help In Plain English
- PC Guide
- PC Professional Technical Resources
- Shiva Corporation
- Simplehelp - Common questions, simple answers
- Support... (Technical support)
- Tech24 - Live online computer help, PC maintenance, Virus scanner (US$12/problem flat rate )
- TechTutors | Your Technology experts! - Brockville, ON
- TechKnow-How.com - online technical and computer support services center providing immediate hardware and software support.
- Tom's Hardware: For The Hardcore PC Enthusiast
- uBreak iFix | Phone Repair, Smartphone Repair, Computer Repair - Free estimate
- USB
- WinMag.com
- ZD Net